Here you will find answers to the most frequently asked questions

Of course! We offer a combined tour where you first get to experience the magical ice art at the world-famous Icehotel in Jukkasjärvi, followed by an evening tour where we chase the dancing northern lights under the Arctic sky. The tour includes transfer, guiding, and warm drinks during the northern lights chase. Perfect for those who want to make the most of their visit to Kiruna!

Our modern buses are equipped with seatbelts, climate control, WiFi, USB charging ports, and microphones for tour guides, ensuring a comfortable and enjoyable journey.

Contact us by booking a digital meeting about your event, and we will provide a quote. Once you accept the quote, the booking is confirmed, and we will work with you to customize the transportation to your needs.

Yes, the rental cost always includes the bus, driver, and fuel costs. Any other costs that may apply, such as accommodation and toll fees, will be included in the price.

Yes, it is possible to cancel a booking, but cancellation fees may apply depending on our policy. Contact us as soon as possible if you need to cancel.

We have a wide range of buses, from minibuses for smaller groups to large coaches that can accommodate over 50 people, tailored to different needs.

The price depends on the length of the trip, number of passengers, bus size, and whether you need additional services. We always provide a quote based on your needs. Feel free to book a video meeting with us for pricing and help with planning.

Yes, all our buses always come with a driver. This ensures safety, security and comfort for you and your group.

Our buses accommodate from 16 up to 53 passengers, depending on the model. This way, we can adapt the vehicle to the group size – from smaller parties to larger trips. We also have buses with wheelchair lifts. Contact us if you’re planning to travel with a wheelchair so we can assign the right vehicle.

You can book a bus for business trips, school trips, club outings, tourist groups, events, airport transfers, and private excursions.

We regularly maintain and service our vehicles. Our drivers are highly experienced and focus on safety and punctuality.

Absolutely! We specialize in creating customized solutions for specific travel needs, whether it’s a day trip, multi-day trip, or themed trip.

Bus rental involves hiring a bus with a driver to transport a group. We offer bus rentals for companies, associations, school trips, weddings, and larger gatherings.

We provide a transparent cost estimate that includes all services. If your needs change, we’ll revise the quote to reflect those changes. Any additional fees are discussed in advance.

Depending on the setup, we have different cancellation policies, which we review during planning to ensure you are informed and prepared.

We coordinate transport, accommodation, and activities to ensure smooth transitions and execution throughout the event.

Kiruna Buss specializes in transportation and tourism experiences in the Kiruna region. We offer tailored solutions for conferences and events.

We can recommend several local conference and event venues that suit different groups and needs.

We start by booking a digital meeting to understand your needs. After that, we follow up with detailed planning and coordination of every aspect of your event.

Kiruna Buss collaborates with reliable local suppliers to guarantee quality and efficiency in all aspects of the event.

We use email and phone to keep you informed and involved in the planning process, and provide regular updates.

We offer transportation, logistics planning, activities, and advice on local facilities and accommodation options.

After the event, we gather feedback to evaluate our performance and discuss potential areas for improvement for future collaborations.

From mid-September to the end of March, it’s dark enough to run our tours.

Yes, you can always go to the bus and warm up.

If you book a private city tour, we can provide it in other languages such as Swedish, German, and Spanish.

It depends on whether we’re running the tour with a large or small bus. The large bus has a toilet, but the small bus does not. The size of the bus depends on how many people have booked, so we can’t promise that there will be a toilet on the bus.

Unfortunately, we are unable to accommodate a wheelchair on our bus, and light hiking on uneven terrain may occur.

Unfortunately not, there may be an opportunity to buy it at one of the stops, but we cannot promise that.

Unfortunately not. Check out our inspiration for how to dress in the cold and see if you have the right clothes to join us.

No, it has nothing to do with it being cold. What is required is a dark, clear to partly clear sky and activity from the sun.

Unfortunately, no one can guarantee the Northern Lights because it is a natural phenomenon dependent on darkness, clear to partly clear skies, and activity from the sun.