Privacy Policy

At Kiruna Buss, we care about your privacy. This privacy policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Who is responsible for your personal data?

Kiruna Buss (organization number: 5564043767), with address Forvägen 13, 981 38 Kiruna, is the data controller for the processing of your personal data.

2. When do we collect personal data?

We collect personal data when you:
Book a bus trip or send an inquiry
Contact us via email, phone, or form
Visit our website

3. What information do we process?

We may process the following categories of personal data:

Name
Contact information (email, phone number, address)
Booking information
IP address and user behavior on the website

4. Why do we process your information?

We process your information to:

Handle bookings and customer inquiries
Send relevant information about your trip
Improve our website and services
Comply with legal requirements (e.g., accounting law)

5. Legal basis

The processing is based on:

Contract: to fulfill your booking
Consent: for marketing
Legal obligation: when required by law
Legitimate interest: e.g., to improve our service

6. How long do we keep your information?

We only keep personal data as long as required for the purpose. Booking information is kept for 7 years according to accounting law, for example.

7. Your rights

You have the right to:

Request an extract of your data
Have incorrect information corrected
Have your information deleted (if possible)
Object to certain processing
Withdraw consent

8. Third-party providers

We sometimes use external providers for IT operations, analysis, or payment solutions. We ensure that these comply with GDPR.

9. Contact

Do you have questions about how we handle your personal data? Contact:
Kiruna Buss
Email: info@kirunabuss.se